Welcome to our Questions and Answers page, where you’ll find clear, informative responses to your most pressing inquiries!
What services do we offer?
We offer a wide range of moving services, including residential and commercial moving, packing and unpacking, loading and unloading, storage solutions, and specialized moving services for items like pianos and antiques.
How do I get a quote for my move?
You can request a quote by filling out our online form and contacting our customer service team. We will ask for details about your move, such as the size of your home, the distance, and any special requirements.
Do you provide packing materials?
Yes, we offer packing materials for purchase, including boxes, bubble wrap, and tape. Additionally, we can provide packing services if you prefer not to do it yourself.
Are you licensed and insured?
Absolutely! We are a licensed moving company and carry comprehensive insurance to protect your belongings during the move.
What areas do you serve?
We primarily serve Montreal and the surrounding areas, but we also offer long-distance moving services across Quebec and Canada.
Do you offer storage solutions?
Yes, we provide secure storage facilities for short-term and long-term needs. Your belongings will be safely stored in a climate-controlled environment.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, cash, and e-transfers. Payment details will be provided during the booking process.
What happens if my belongings are damaged during the move?
In the unlikely event that your belongings are damaged, please notify us within 24 hours of the move. We will review your claim and work with you to resolve the issue according to our insurance policy.
Are there any items you cannot move?
Yes, there are certain items we cannot transport, including hazardous materials, flammable items, and perishable goods. Please check our website or contact us for a complete list.