Privacy Policy eng
Effective Date: October, 1, 2024
1. Introduction
Welcome to Demenagement Plus. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.demenagementplus.ca and/or use our moving services in Montreal. By using our site and services, you consent to the collection and use of your information as outlined in this policy.
2. Information We Collect
We collect both personal and non-personal information when you interact with us. This includes:
- Personal Information: Name, email address, phone number, physical address, and any other details you provide when booking a moving service or requesting a quote.
- Non-Personal Information: Technical data such as IP address, browser type, and operating system used to access our site. This information is collected via cookies and similar technologies to improve our services and website functionality.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide you with our moving services, including scheduling, billing, and customer support.
- To improve our website and ensure the best possible user experience.
- To communicate with you, including sending confirmations, updates, and customer service responses.
- To process payments and manage transactions securely.
- To comply with legal obligations or respond to lawful requests by public authorities.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in providing our services (e.g., payment processors, customer support, and logistics providers).
- Legal Requirements: We may disclose your information if required by law, court order, or government request.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze website traffic, and customize content. You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
7. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymize your information.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete data.
- Deletion: You may request that we delete your personal data, subject to legal and contractual limitations.
- Opt-Out: You may unsubscribe from promotional communications by following the instructions in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Demenagement Plus
info@demenagementplus.ca
+1(514)-549-4088
116 of the Parklane Crescent, Greenfield Park, Quebec, J4V 0A3
This Privacy Policy complies with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).